Marks And Spencer Mands Credit Card Payment Online

{ 9 comments… read them below or add one }

jean lancaster September 20, 2011 at 6:04 pm

I am trying to pay my credit card on line as I am overseas on holiday I wish to pay online in order that I do not incur late penalty charges. I have entered my card details as requested but the information has not been accepted. I have queried this last few days and the reference you gave me to quote for my query was P829985X. Please could somebody get back to me as I wish to use the card again and believe that my credit level is English Pounds 1500? Thank you. Jean Lancaster
PS- my date of birth is 2 June 1945, my mothers maiden name is Irene Lofthouse.

Mrs Joan Young January 25, 2012 at 12:31 pm

I have tried to pay my Marks and Spencer bill online, and in the end I have given up. I found your website frustrating to say the least. I would be grateful if you could give me some easy instructions. It would be useful not to have to writing a cheque each month and either post it to you or hand it in instore.
I look forward to hearing from you.

pearladams July 9, 2012 at 5:54 am

how do i pay my account with my debit card find your instructions frustrating i dont want to send a cheque if i can do it online

Lynne Scott August 6, 2012 at 2:36 pm

I have been trying to pay my credit card bill on line unable to do will have to go to the store to pay not very convenient. I am sure it could be made more user friendly.I

M.J.O'Shea August 30, 2012 at 3:57 am

Have just tried to pay my account online using my debit card but not successful! Very long winded process and very upsetting as this was my first statement and expected it to be as easy as paying my John Lewis card.Will now have to make a special trip to a store.

Gwen New September 28, 2012 at 1:20 pm

i thought i had paid my bill on Wednesday of this week but when i went to at my account the amount i owed was still up. I have just come out of Hospital and don’t want to have to pay a late payment fine I have tried to get on site to day without success Thank You G New

Sharon Armstrong October 13, 2012 at 1:04 pm

I am a new account customer and this is the first time I have tried to pay my account online it is totally baffling and after 40 minutes of trying I am giving up!! I shall now have to go to my bank on Monday (its Sat) and pay by cheque, my payment will now be late by the time the cheque clears and I shall be charged a ‘late payment fee’
This is not acceptable please contact me.

M Oliphant October 20, 2012 at 8:27 am

Have had the same difficulty accessing My Money account. Had to reset password and all I wanted to do was pay my account. Find your website very complicated.

Mrs P M Moody November 21, 2012 at 6:57 am

Where can i view my credit card statement. It use to be easy but is not now.

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