Shell Credit Card Payment Online
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Credit Card Payment Online
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I used to be able to pay my credit card payment each month easily on-line. Now I find it a very complicated process and usually end up paying over the phone. I have had my Marks & Spencer credit card for some time and have registered to pay on-line with all the necessary passwords, etc., but I cannot even click on the initial web page now, without it throwing up a totally irrelevant page for my payment process. Could you please simplify it for us Senior customers who were not born with a computer in their pram. After all, we are customers too, and judging from my friends, good customers!!
I hope you can help with this.
I am so angry at Shell Credit card services, I’ve only had my Shell gas card for 3 months and have nothing but problems with their stupid identity theft protection. They ask you to enter your zip code and of course I do, and what happens? The machine says “see cashier” and cashier tells me they can’t do a damn thing, and I need to find another way of paying for my gas. I have to ask my friend who followed me to the gas station thank GOD for $40, the cashier called customer service and entered my card # it said I had a balance of over $900 and she still wouldn’t use my card. They even had my drivers license and now I’m cutting up this damn credit card just like I did the Chevron/Texaco card I had for 15 years and they too pissed me off with the same bullshit…ever since they decided to make their customers pay the price for their incompetent security features…I have cut up the Shell credit card, and now I’m in search of another gas company that will treat me with the respect I deserve. I am sick of Shell, they do NOT have a 24 hour customer service for an emergency such as this. You lost a great customer and so did Chevron. You foolish people!!!
I would love to make a payment with the choice of my bank account.
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